Privacy Policy

Overview

OffPlan ("we", "our", "us") operates the OffPlan website and mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our service.

Information We Collect

When you create an account or use our platform, we may collect:

• Email address and name (for account creation)
• Investment preferences (budget, locations, property types)
• Browsing activity (projects viewed, compared, shortlisted)
• Chat conversations with our AI assistant
• Device information and IP address
• Payment information (processed securely by Stripe)

How We Use Your Information

• To provide and improve our investment comparison platform
• To personalize your experience and AI recommendations
• To process reservations and payments
• To communicate about your account and investments
• To analyze usage patterns and improve our service

Data Storage and Security

Your data is stored securely using Supabase (hosted on AWS) with encryption at rest and in transit. Payment processing is handled by Stripe, which is PCI DSS compliant. We do not store credit card numbers on our servers.

Third-Party Services

We use the following third-party services:

• Supabase (database and authentication)
• Stripe (payment processing)
• Vercel (hosting)
• OpenRouter / Anthropic (AI assistant)

Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies from third parties.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of non-essential communications

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data immediately, except where retention is required by law.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

If you have questions about this privacy policy, please contact us at privacy@offplan.so